Privacy Policy

In short: we collect the personal information that you provide to us.

We collect personal information that you voluntarily provide to us. This happens when you express an interest in obtaining information about us or our products and Services, when you participate in activities through the Services, or when you otherwise contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. It may include:

• names
• phone numbers
• email addresses
• mailing addresses
• passwords
• usernames
• contact or authentication data
• billing addresses

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following category of sensitive information:

• health data

Social media login data. We may give you the option to register with us using the details of an existing social media account, such as Facebook, X or another account. If you choose to do so, we will receive certain profile information from the social media provider, as described in the section "How do we handle social media logins?" below.

Application data. If you use our application(s), we may also collect the following information if you give us access or permission:

• Geolocation information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you can do so in your device's settings.

This information is mainly needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to that information.

Information collected when you use our Facebook application(s). By default, we access your basic Facebook account information: your name, email address, gender, birthday, current city and profile picture URL, as well as other information you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins and likes. You choose whether to grant or deny us access to each individual permission. For more information about Facebook permissions, see the Facebook Permissions Reference page. Facebook Permissions Reference.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: we process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law. With your consent, we may also process your information for other purposes.

We process your personal information for a variety of reasons, depending on how you use our Services, including:

• To respond to user inquiries and offer support. We may process your information to respond to your inquiries and resolve any issues you may have with the requested service.
• To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To enable user-to-user communications. We may process your information if you use any of our services that allow you to communicate with other users.
• To protect an individual's vital interests. We may process your information when necessary to protect an individual's vital interests, for example to prevent harm.

3. What legal bases do we rely on to process your personal information?

In short: we only process your personal information when we believe it is necessary and we have a valid legal basis to do so under applicable law. This may be your consent, compliance with laws, providing services to enter into or fulfil a contract, protecting your rights, or our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the legal bases we rely on to process your personal information. We may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Performance of a contract. We may process your personal information when necessary to fulfil our contractual obligations to you, including providing our Services, or at your request before entering into a contract with you.
• Legal obligations. We may process your information when necessary to comply with our legal obligations, for example to cooperate with a law enforcement body or regulatory agency, to exercise or defend our legal rights, or to disclose your information as evidence in litigation in which we are involved.
• Vital interests. We may process your information when necessary to protect your vital interests or those of a third party, for example in situations involving a potential threat to someone's safety.

4. When and with whom do we share your personal information?

In short: we may share information in the specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business by another company.
• When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (for example the Google Maps API and Places API). We retrieve your location and store it on your device ("cache"). You can withdraw your consent at any time by contacting us using the contact details at the end of this document.
• Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

5. Do we use cookies and other tracking technologies?

In short: we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you use our Services. Some online tracking technologies help us keep our Services secure, prevent crashes, fix bugs, save your preferences and support basic website functions.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising. This includes managing and displaying advertisements, tailoring advertisements to your interests, or sending abandoned shopping cart reminders (depending on your communication preferences). These third parties and service providers use their technology to show advertisements for products and services that match your interests. These advertisements may appear on our Services or on other websites.

Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics advertising features we may use include demographics and interests reporting. To opt out of being tracked by Google Analytics on our Services, visit https://tools.google.com/dlpage/gaoptoutYou can opt out of Google Analytics advertising features through ads settings and the ad settings for mobile apps. Other ways to opt out are http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choiceFor more information about Google's privacy practices, see the page: Google Privacy & Voorwaarden.

6. How do we handle social media logins?

In short: if you register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services allow you to register and log in using the details of a third-party social media account (such as your Facebook or X account). If you choose to do so, we will receive certain profile information from your social media provider. The information we receive depends on the provider. It often includes your name, email address, friends list and profile picture, as well as other information you make public on that platform. If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins and likes. You choose whether to grant or deny us access to each individual permission.

We only use the information we receive for the purposes described in this privacy policy, or that are otherwise made clear to you on the relevant Services. We do not control, and are not responsible for, other uses of your personal information by your social media provider. We recommend that you read their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their websites and apps.

7. How long do we keep your information?

In short: we keep your information for as long as necessary for the purposes set out in this privacy policy, unless otherwise required by law.

We only keep your personal information for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (for example for tax, accounting or other legal requirements).

When we no longer have a legitimate business need to process your personal information, we will delete or anonymise it. If this is not possible, for example because your information is stored in backup archives, we will store it securely and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

In short: we protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures to protect the personal information we process. Despite our safeguards and efforts, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. We will do our best to protect your personal information, but the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

9. Do we collect information from minors?

In short: we do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect or solicit data from children under 18 years of age, do not knowingly market to them and do not knowingly sell such personal information. By using the Services, you confirm that you are at least 18 years old, or that you are the parent or guardian of a minor and consent to that minor's use of the Services. If we learn that personal information has been collected from users under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete that data from our records. If you become aware of any data we may have collected from children under 18, please contact us at [email protected]. 

10. What are your privacy rights?

In short: in some regions, such as the European Economic Area (EEA), the United Kingdom and Switzerland, you have rights that give you greater access to and control over your personal information. Depending on your country, province or state, you may review, change or terminate your account at any time.

In some regions (such as the EEA, the United Kingdom and Switzerland), you have certain rights under applicable data protection laws. These may include: (i) the right to request access to and obtain a copy of your personal information, (ii) the right to request rectification or erasure, (iii) the right to restrict the processing of your personal information, (iv) where applicable, the right to data portability, and (v) the right not to be subject to automated decision-making. In certain circumstances, you also have the right to object to the processing of your personal information. You can make such a request using the contact details in the section "How can you contact us about this privacy policy?" below.

We will handle every request in accordance with applicable data protection laws.

If you are located in the EEA or the United Kingdom and believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your Member State data protection authority or the UK data protection authority..

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner..

Withdrawing your consent: if we process your personal information on the basis of your consent, you have the right to withdraw that consent at any time. You can do so using the contact details in the section "How can you contact us about this privacy policy?" below.

Withdrawing your consent does not affect the lawfulness of the processing before its withdrawal. Nor does it affect the processing of your personal information on legal grounds other than consent.

Cookies and similar technologies: most web browsers accept cookies by default. If you prefer, you can usually set your browser to remove and reject cookies. If you do so, this may affect certain features or services of our Services.

If you have questions or comments about your privacy rights, please email us at [email protected].

11. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting. You can activate it to signal that you do not want data about your online browsing activities to be monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised yet. We therefore do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy policy.

12. Do we update this privacy policy?

In short: yes, we update this privacy policy when necessary to remain compliant with relevant laws.

We may update this privacy policy from time to time. You can recognise the updated version by the revised date at the top of this privacy policy. If we make material changes, we may notify you by prominently posting a notice or by sending you a direct notification. We encourage you to review this privacy policy regularly so that you know how we protect your information.

13. How can you contact us about this privacy policy?

If you have questions or comments about this privacy policy, you can contact us by post at:

Mediport Medical Centre by Spacit.com
Binnenvaartstraat 95
2000 Antwerpen
België

14. How can you review, update or delete the data we collect from you?

You have the right to request access to the personal information we collect from you and details about how we have processed it. You can also have inaccuracies corrected or your personal information deleted. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To review, update or delete your personal information, please fill out and submit a data subject access request.